Terms and Conditions

1. Introduction

These Terms govern your use of the OddStorm web application, desktop application, website (oddstorm.com), and any related services (collectively, the "Service") provided by OddStorm Ltd ("OddStorm", "we", "us").

By creating an account or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms.

2. The service

OddStorm provides odds comparison, sports arbitrage opportunities (surebets, middles, value bets), and related analytical tools sourced from third-party bookmakers. The Service is informational; we do not place bets on your behalf and do not act as a bookmaker.

Access to the Service may be subject to subscription tiers, geographic restrictions, and technical requirements communicated on the website.

3. Account and eligibility

You must be at least 18 years old and legally permitted to engage with sports betting services in your jurisdiction. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must provide accurate registration details and keep them up to date. One person may not maintain multiple accounts.

4. Subscriptions and payments

• Subscription fees and renewal periods are displayed on the Prices page at the time of purchase.
• All sales are final, with one exception: you receive a 7-day money-back guarantee on your first paid subscription only, refunded in full with no processing fee. To request a refund within 7 calendar days of your first paid charge, use the refund button on your Billing page or contact us through our contact page; approved refunds are returned to your original payment method within 5 business days.
• The money-back guarantee does not apply to renewal payments, to any subscription purchased after your first, or to special 1-week promotional plans.
• Outside the money-back guarantee, refunds are granted at our sole discretion. When a discretionary refund is approved, the refunded amount is calculated pro rata for the unused part of the billing period, and a processing fee of 15 to 35 EUR is deducted to cover payment-provider and banking costs. Refunds under the 7-day money-back guarantee carry no fee.
• If you start a free trial, you are not charged during the trial period. Cancelling before the trial ends incurs no charge and is handled automatically, so no refund is needed.
• Recurring subscriptions renew automatically at the end of each billing period until cancelled. To cancel renewal, contact us before your next billing date; your access then continues until the end of the period already paid for.
• If a recurring payment fails, our payment provider may retry collection one or more times before suspending the subscription.
• To switch plans, cancel the existing subscription first to avoid being charged for both simultaneously.
• Subscriptions can be paused from your account page. A single pause can last up to one sixth of your current billing period (for example 5 days on a monthly plan, 30 days on a 6-month plan, 60 days on an annual plan), and each subscription year allows at most 60 pause days in total across at most 3 pauses. While paused, access stops, your remaining paid time is preserved, and any upcoming renewal date shifts by the paused time. Free trials cannot be paused.
• If you are a consumer in the EU or EEA, you expressly consent at checkout to immediate access to the Service and acknowledge that you waive your statutory 14-day right of withdrawal beyond the money-back-guarantee window, as permitted under Article 16(m) of Directive 2011/83/EU.

5. Acceptable use

You agree not to:

• Scrape, listen to, mirror, redistribute, or resell any data, feed, or content from the Service through bots, scripts, automation, or any non-human means.
• Share account credentials, sublicense access, or pass on information obtained through the Service to any third party.
• Access the Service through unsupported browsers or modified clients. Supported browsers are the current versions of Chrome, Firefox, Edge, Opera, and Safari.
• Use the Service in any way that violates the terms of any bookmaker, exchange, or applicable law in your jurisdiction.

Violations may result in immediate suspension or termination of your account without refund, and may expose you to liability for damages, lost revenue, and legal action.

6. Risk and no warranties

OddStorm makes commercially reasonable efforts to provide accurate information but does not warrant that data, odds, or arbitrage opportunities are complete, current, or free of errors. Bookmakers may void palpable errors after a bet is placed, and settlement rules vary across operators and sports.

The integrated navigation feature, where available, depends on third-party bookmaker websites. When a bookmaker changes its site, navigation may break temporarily. By using the navigation, you accept the terms of each bookmaker whose site you visit, and you are solely responsible for actions taken through it.

To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind, and OddStorm is not liable for any losses, missed opportunities, or consequential damages arising from your use of the Service.

7. Service availability

Coverage of bookmakers, sports, and markets may fluctuate due to circumstances beyond our control. We do not guarantee uninterrupted operation.

If the Service becomes unavailable for a continuous period of more than 12 hours, we will extend the affected subscription period by at least two days for each day of continued outage.

8. Intellectual property

The OddStorm website, applications, software, content, design, and branding are owned by OddStorm Ltd and protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for the purposes described in these Terms. No other rights are granted.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms or engaged in conduct that is harmful to the Service, other users, or third parties.

You may stop using the Service and cancel renewal of your subscription at any time; access continues until the end of your current billing period. Accrued and renewal subscription fees are not refundable, except under the money-back guarantee described in section 4 or where required by applicable law.

10. Changes to these terms

We may update these Terms from time to time to reflect changes to the Service, legal requirements, or business practices. The current version is always available at www.oddstorm.com/terms with the Last updated date shown above. Material changes will be communicated where reasonably practicable.

11. Governing law

These Terms are governed by the laws of Bulgaria. Disputes arising from or in connection with these Terms shall be brought before the competent courts of Sofia, Bulgaria, except where mandatory consumer-protection laws of your country of residence apply.

12. Contact

For questions about these Terms, please reach out through our contact page or by post at the address below.